Kinship and foster carers support

Other resources for kinship and foster carers

Helplines

  • CYPS after hours service 1300 556 729
  • ACT Together reception 02 6228 9500
  • Barnados 24 hour phone line 1800 066 757
  • Connecting Carers NSW 24 hours support line 1300 794 653 
  • Karitane Parent Line 1300 227 464
  • Child Protection Helpline 132 111
  • Grandparent Adviser (Centrelink) 1800 245 965
  • Beyond Blue 1300 22 4636
  • Lifeline 13 11 14
  • Kids Help Line 1800 55 1800
  • Parentline ACT 62873833 Parent Line NSW 1300 1300 52
  • Standby Suicide bereavement 24hr line 0421 725 180

ACT Together Consortium

ACT Together is a new consortium responsible for providing long term out of home care services under A Step Up for Kids – the ACT Government's five year out of home care strategy. A Step Up for Kids aims to deliver  better support and outcomes for children and young people in care, their families and carers.

ACT Together is led by Barnardos Australia in partnership with the Australian Childhood Foundation, OzChild, Premier Youth Works and Relationships Australia.

Within ACT Together there will be a case worker for the child in care and a carer support worker to assist you with issues.  If you cannot get a hold of your case worker there is always a duty worker you can speak to.  If you cannot reach them then ask to speak with a manager.

ACT Together – 6110 2201/2

ACT Together Foster Carers after hours number – 0402 036 254

ACT Together kinship Carers after hours number – 0448 247 020

Child and youth protection services

CYPS North Region
phone: (02) 6207 1069
fax: (02) 6207 1020

CYPS South Region
phone: (02) 6207 1466
fax: (02) 6205 5684

Adoptions, Permanent Care and Post Order Support
phone: (02) 6207 1069
fax: (02) 6207 1020

CYPS Intake for child concern reports
phone: (02) 6207 6956
phone: 1300 556 729 (General Public)
phone: 1300 556 728 (Mandated Reports)

Kinship and Assessment Team
phone: (02) 6207 1466

Carer Liaison Officer
phone: (02) 6205 8357

After Hours Support Service

Contact: Freecall 1800 178 277

Other support services

Drop-in Parenting Support

Parents are invited to visit their local Child and Family Centre, chat with a trained professional about parenting, ask questions and get information. This can lead to ongoing, one-to-one support with a child and family worker.

Staff are available to speak with parents and service providers – Monday to Friday from 9:00am to 5:00pm, wither in person or by phoning your local centre – about a range of issues including:

·         General parenting

·         Adjusting to being a parent

·         Family relationship issues

·         Your child’s behaviour

This service is free of charge and available without an appointment.

Where: 

West Belconnen Child and Family Centre

Location: 6 Luke Street, Holt ACT 2615
Phone: (02) 6205 2904
Fax: (02) 6205 4318
Opening hours: Monday - Friday 9:00am to 5:00pm

 

Tuggeranong Child and Family Centre

Location:  159 Anketell St, Greenway ACT 2900
(Tuggeranong Town Centre, opposite the Hyperdome)
Phone: (02) 6207 8228
Fax: (02) 6207 0540
Opening hours: Monday - Friday 9:00am to 5:00pm

 

Gungahlin Child and Family Centre

Location: 51 Ernest Cavanagh Street, Gungahlin ACT 2912
Phone: (02) 6207 0120
Fax: (02) 6205 5084
Opening hours: Monday - Friday 9:00am to 5:00pm

When: 9:00am – 5:00pm Monday to Friday
How: Drop-in or call your local centre
Who: For parents and carers of young children

Culturally and Linguistically Diverse Youth Engagement Services are being delivered across the ACT by following organisations.

Grandparents group for grandparent carers


Positive Partnerships

National Family relationship advice line - 1800 050 321 

Advices regarding relationship or separation issues.

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