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About Us

Carers ACT is a not-for-profit organisation and the peak body for carers in the ACT. Our purpose is to support, connect and empower carers to maintain their caring role and personal wellbeing.


Carers are partners, spouses, children, family, friends or neighbours who assist someone who lives with disability, is frail with age, or has an ongoing mental or other illness. Carers provide informal, unpaid help with daily living activities.

Carers ACT is a proud member of the National Network of Carers Associations. We are a non-government, not-for-profit Company Limited by Guarantee that relies on public and private sector support to fulfill our mission with, and on behalf of, carers.


In 1975 the world’s first Carers Association was established in New South Wales. Six years later, in 1981, carers in the ACT held a public meeting to address concerns about the needs of those caring for aged people.

Soon after, the Carers Group was established under the auspices of the Council of the Ageing ACT. Originally called the Carers’ Support Group, it offered personal counselling and opportunities for carers to meet each other and discuss issues and concerns.

The Carers Group received funding from the Department of Health and Ageing (DoHA) Home and Community Care (HACC) program in the late 1980s. Due to rapidly increasing support and recognition, the Carers Group was incorporated as the Carers Association of the ACT in 1992 (later Carers ACT), becoming the peak body for carers in the ACT.


The Carers Association of the ACT continued to develop and grow. In 1993–1994, DoHA gave over $95,000 in funding through the HACC program to help provide counselling and information services and from 1996 funded a carer respite and resource centre for the ACT.

In 2002 the Carers Association of the ACT changed its name to Carers ACT.

The Australian government invested $1.9 billion for mental health programs to improve the national mental health system in 2006. This enabled Carers ACT to offer much greater support to carers looking after people with mental illness, psychiatric disability, autism and intellectual disability.

…there’s so much more awareness now about who carers are.

Since 2006, Australia began a process of social and health reform, including the disability, ageing and mental health sectors. It is hoped that these reforms will eventually lead to a much-improved system of support for the nation’s 2.6 million carers and their families.

Carers ACT outgrew its centres of operation in Belconnen and Torrens and in 2010 moved to Holt, in the former Holt primary school.

Recent positive developments include the passing of the Carer Recognition Act 2010 (Cth), the endorsement of the ACT Carers Charter (2011) and National Carers Strategy (2011) as well as the framework for a National Disability Insurance Scheme. Much still remains to be done, and Carers ACT is currently working closely with both carers and government to help shape these reforms.

At present

We now operate with a budget of more than $6 million providing support to over 5,000 carers each year. Carer support in the ACT has grown substantially in recent years with programs focused on information and advice, counselling, respite, support groups and educational and social activities.

In 2017, Carers ACT was excited to partner with the ACT Government to begin developing the first ACT Carers Strategy in consultation with Canberra’s carers.

The Carer Gateway service delivery model

In August 2019, the Australian government announced that Carers ACT was the service delivery partner for the Carer Gateway in the ACT. The new service delivery model for the intake and provision of services to carers was adopted on the 6th of April 2020.


Carers ACT is supported by funding from a number of sources.

  • ACT Government
  • Australian Government Department of Social Services
  • Australian Government Department of Health

Other sources of funding include donations, sponsorship and in-kind or pro-bono support.

Carers ACT is endorsed as a Deductible Gift Recipient organisation and is registered as an Income Tax Exempt Charity.