To access these services, the person you care for must be registered with My Aged Care and have an eligibility assessment. Call My Aged Care on 1800 200 422
When you register with My Aged Care, you need to ask for a referral code to access Carers ACT’s services. If you’re not assessed as eligible, or are waiting for services, you can still access these services on a fee for service basis.
If the person you care for has not contacted My Aged Care, or is currently wait-listed, you may be able to access short-term services to support you, the carer through the Carer Gateway.
Carers ACT is the local service delivery provider of Carer Gateway services in the ACT.
Contact the Carer Gateway team on 1800 422 737 for more information.
Carer Gateway is the first port of call for carers looking for information and services. Funded by the Australian Government, the Carer Gateway provides on-line resources and phone service for carers to access practical information and support.
My Aged Care is a the first channel for seniors needing support to remain independent in their own homes and in the community.
Older Persons Advocacy Network provides information about aged care service provision and the rights and responsibilities of consumers of Commonwealth funded aged care services, their carers, family members, service providers and members of the public.
Council of the Ageing (ACT) COTA is the peak organisation for all issues relating to seniors, those of mature age and their families.
Older Persons ACT Legal Service (OPALS) is a specialist service within Legal Aid ACT which aims to provide legal assistance to older people in the Canberra region with legal problems. This can include issues involving elder abuse, enduring powers of attorney, guardianship and financial arrangements with family members.
